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Frequently asked questions
In most cases, yes. This does depend on the operating system your handheld device is running; however, different eBook formats are compatible with different operating systems. For detailed information on which eBook formats are compatible with your handheld device, check our device guide.
All you need is your PC, laptop, or handheld device and the free Reader software. We offer eBooks in three different formats: PDF download, EPUB download, and Online Reader. Our Online Reader requires no software other than an internet browser.
That depends on your operating system and whether you would like to read your ebooks on your PC or a handheld device. For advice on selecting the correct format for your requirements, check our device guide. Also, a lot of our ebooks are available in more than one format, so once you have purchased the book, you have access to all the available formats (as long as they are supported by your device). If you don't like one format, you can just try one of the others. For more information on the differences between formats, check our format guide.
Yes, once you have purchased the ebook, it is yours. The title is stored on your Electro eBooks account, and you can access it at any time by logging in with your username and password. Most formats allow you to download the title as many times as you like; however, we do put a limit on the downloads to prevent abuse of the system. If you need to download your ebook again and you are receiving an error message indicating that you have used all of your licenses, please contact our support team, who will be delighted to reset this license for you.
You will find vast amounts of advice and troubleshooting information in the Electro eBooks Help Center. Our troubleshooter page is interactive; therefore, it will provide you with information that is customized to your specific problem and Reader format. If you are unable to find a solution to your problem in the Help Center, please contact our support team, who will be happy to assist you and will always try to respond to your request within 24 hours.
- In most cases, ebooks are cheaper than paper books.
- Instantly available worldwide – just download the ebook instead of waiting for “snail mail” or local release.
- Full Text Search available – Search our entire database of ebooks for a specific phrase or keyword.
- Convenient – imagine loading several novels and a few magazines onto a portable reading device before you go on holiday.
- Quick to download – the average novel takes only 2-4 minutes.
- You can build a whole library of digital books.
- Users can do research and create or organize content.
- ebook reading software is free and easy to download from the internet.
